World Backup Day 2022: Setting it but not forgetting it
)Seeing: Jazz pianist Jason Morans weeklong residency at the newly reopened Village Vanguard—an annual tradition—and Gnit
and 66% often have to repeat or re-explain information to different representatives.and the overall level of service they can provide.
digital-first hyper connected and sharing economy.and connected service is not the only thing customers seek today: They also expect speedy resolutions to their issues.empathy and intelligent engagements TREND 3 - Speed to resolution ensures long-term connections.
from 24% of respondents to 45%.this according to the 2022 State of Service Report from Salesforce.
73% of customers expect companies to understand their unique needs and expectations.
Service organizations are embracing a new role responsible for customer loyalty and happiness: the chief customer officer.according to its official website.
Blued helps users find interesting matches nearby.offering a deeper social experience.
the feature brought in over RMB 100.The app is available in 13 languages with over 60 million registered users in 2020.
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